Shipping Policy
Shipping Policy
Last updated: November 2025
Thank you for shopping with My Heritage Flex! We aim to provide a smooth and reliable delivery experience for all our customers across South Africa.
1. Shipping Locations
We currently ship nationwide within South Africa from our base in Pretoria, Gauteng.
2. Processing Time
Orders are processed within 1–3 business days after payment has been confirmed.
Please note that orders are not processed, shipped, or delivered on weekends or public holidays.
3. Delivery Times & Shipping Options
We partner with trusted local couriers to ensure safe and timely delivery:
| Courier Service | Estimated Delivery Time | Cost |
|---|---|---|
| Paxi | 3–5 business days | R60 |
| The Courier Guy | 2–3 business days | R110 |
Delivery times are estimates and may vary based on your location and courier service availability.
4. Free Shipping
We offer Free Shipping on all orders over R1,000 (after discounts ).
5. Order Tracking
Once your order has been dispatched, you will receive an email or SMS notification with your